Privacy policy

Last updated 13 November 2026

TODO before launch: replace the placeholder company details (marked [TODO]) and have this reviewed by a lawyer for the countries you sell in.

[TODO: Company legal name], [TODO: physical address], is the controller of the personal data described here.

What we collect

Your email, and your name if you give it, to process and deliver your order.
For gifts: the recipient's name, email and your message, used only to deliver the gift.
Player IDs you enter for top-ups.
Your IP address and approximate country, to prevent fraud.

Payments are handled by our payment provider. We never see or store your card or bank account details.

To perform our contract with you, to prevent fraud (our legitimate interest), and to meet legal obligations such as tax records.

We share only what is needed with our payment provider, our product supplier and our email provider. We do not sell personal data.

Order records are kept for [TODO: e.g. 7 years] for tax purposes; everything else is deleted when no longer needed.

You can ask to access, correct or delete your data by writing to support@levelgift.online.